Frequently Asked Questions
Learn More!
You've got questions? We've got answers!
Check below to cover the common questions you might have about our practice.
Why should I sign up for concierge care?
We believe that each patient is complex and deserves personalized, accessible care. To provide this to each of our patients, we schedule longer appointment times, consider external factors, and coordinate support services that you may need to minimize the hassle while working to maximize your quality of life.
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That’s great! Does this mean I can contact you whenever I want?
As with other concierge practices, you do have access to our clinic 24/7. However, when the clinic office is closed, we work with a stellar team of physicians, nurses, and support staff that provide general coverage and guidance so you can get a timely response to your concerns.
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What kind of concierge models do you offer?
Currently we have three concierge packages for different levels of service.
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This sounds amazing! Can anyone join?
We understand that it can be difficult to find a neurology practice that is a fit for you. While we wish we could accommodate everyone (a goal for the future), we do need to be selective to maintain our high standard of care. This means we need to have an application process. It starts with a form and a telephone appointment.
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Do I really need a concierge doctor for movement disorders?
Movement disorders such as Parkinson’s Disease are very dynamic and can change frequently. We know our standard of care requires frequent, flexible appointments with your care team to address these changes in near real-time to minimize major progression of your disease.
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What if I don't qualify and still want to be seen by you?
Thankfully, we do have a limited number of slots for insurance-based cases as well!
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How else can I get in contact with you?
Dr. Nita Chen can be seen in the community giving educational talks about Parkinson's Disease and other movement disorders. Check out our Instagram (@newportneurologyassociates) to keep up to date about her speaking engagements.
Newport Neurology Associates
280 Newport Center Drive, Suite 110. Newport Beach, CA 92660
(949) 478-3305
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